Coronavirus COVID-19 How to access our services UPDATED 04 AUGUST 2021
The recent surge in positive Covid19 cases nationally, elsewhere in Highland and locally would seem to be now reducing. We have kept the situation under review.
We will continue to reduce footfall into our buildings as much as possible while still seeing patients face to face when this is clinically necessary or when patients request it. Our front doors will remain locked and the waiting rooms are not routinely in use. Patients attending the surgeries should remain outside, waiting in their vehicle if necessary until called to enter the building. Anyone who is self-isolating, has Covid symptoms or is waiting for a Covid test result should not attend the surgery. For Covid advice ring 111 or check NHS Inform. Patients who are otherwise unwell should contact the surgery by telephone.
We will continue with our remaining vaccination clinics. The NHS Public Health team have made it clear that this remains the most important way for us to help protect our patients from serious illness and hospitalisation. Our vaccination clinic on Tuesday 17 August will go ahead as planned. Anyone who is self-isolating, has Covid symptoms or is waiting for the result of a test MUST NOT attend for their vaccination appointment.
Please continue to follow the national guidance – HANDS, FACE, SPACE.
Coronavirus COVID-19 Vaccine Clinics UPDATED 14 JULY 2021
The next clinic will be for 2nd doses for patients who received their 1st dose of Pfizer vaccine up to 22 June 2021.
Date: Tuesday 17 August
Time: Appointments start from 09:00
Place: Gairloch Community Centre
Patients who may have missed their 1st dose
There are a few patients who we have tried to contact but we have not been successful. Our locally delivered 1st dose programme is complete and we have no vaccine left for 1st doses. Any patients still requiring a first dose should follow this link to find details of the NHS Highland open access vaccination clinics.
Patients who cannot attend local 2nd dose clinics
Our locally delivered 2nd dose programme has 1 remaining clinic on 17 August (Pfizer 2nd dose). Any patients who cannot attend for their 2nd dose at a local clinic or requires a 2nd dose of Astra Zeneca vaccine should follow this link to find details of the NHS Highland open access vaccination clinics.
If you have a general question relating to COVID-19 vaccinations, please visit www.nhsinform.scot/covid19vaccine or call the Scottish COVID-19 Vaccination Helpline on
0800 030 8013 (available 8am–8pm 7 days a week).
Coronavirus COVID-19 Vaccination Status UPDATED 4 JUNE 2021
Please do not contact the Practice to ask for a Covid vaccination passport or status certificate as we are unable to provide any standard document.
The Scottish Government has announced a national solution:
To access patient details register at the NHS Inform website. Our patients who have been vaccinated by the GP practice clinics will need to follow the "recover username" option on the NHS Inform website. You will need to provider personal details including the date of your first covid vaccination to complete the registration process.
Vacc status guidance
Data sharing from GP Practices UPDATED 16 JUNE 2021
Some patients have been in touch wishing to opt out of having their medical records data shared outside of the practice for reasons other than direct clinical care. There has been some coverage on social media sites encouraging patients to send a form to their GP. Patients should be advised that the recent coverage applies to England and the same issue does not apply in Scotland.
Coronavirus COVID-19 Vaccine Side Effects UPDATED 14 APRIL 2021
NHS Inform have a dedicated web page with latest information about vaccine side effects and any change in use of the Astra Zeneca vaccine.
Patients can self-report suspected side effects from their Covid vaccine online at the MHRA "Yellow-card" website:
Coronavirus COVID-19 use of face coverings UPDATED 20 JANUARY
Please wear a face covering if visiting the surgery. Unlike when visiting a shop or using public transport it is not mandatory to wear a face covering but if you do so it will help us all reduce the risk of further infection. Please use your own preferred method of covering your mouth and nose that is made of cloth or other textiles and through which you can breathe. Patients who cannot wear a face covering are requested to make us aware of this before attending the surgery so we can make the appropriate arrangements.
For more details on face coverings, including exemptions and other guidance see the SG website: https://www.gov.scot/publications/coronavirus-covid-19-public-use-of-face-coverings/
Patients who develop any Covid symptoms (persistent cough, fever, loss of sense of taste or smell) should NOT attend the surgery. In this case follow the national guidance on self-isolation and testing. Contact the surgery by telephone to rearrange your appointment.
Coronavirus COVID-19 patient testing UPDATED 9 JUNE 2021
For details of what tests are available and how to order them please go to NHS Inform or phone 0800 028 2816.
Home PCR testing kits for people with symptoms can be accessed from the Gairloch Fire Station. Patients who wish to use this local service need to phone NHS Highland on 01463 706015 to arrange a time to collect a test kit. The facility is open Mon - Fri between the hours of 1800-1900. Tests can be self administered overnight and then returned via a priority post box in Poolewe. Full details of how this new test service works will be provided by phoning this number.
Rapid or LFD (Lateral Flow Device) tests for people without symptoms are available to order from NHS Inform. They are also available on request from Gairloch Pharmacy, Strath. If you receive a positive result with a LFD test you must self-isolate immediately and also book a PCR test within 48 hours. Anyone with symptoms MUST NOT go to the local pharmacy but should immediately follow the self isolation guidance on NHS Inform.
Video consultations can be requested
We have the technology! If patients have a smart device connected to the internet with a camera (smartphone, iPad, laptop, PC + webcam, etc.) then we can offer a video consultation with clinicians. Clearly there will be circumstances when this is not appropriate, for example a blood test, but often video can offer a richer experience than a telephone call.
Please feel free to request a video consultation when booking your appointment. We can also offer an option to include more than one participant in the video consultation such as a relative who is living elsewhere. Practice link for video consultations: https://nhsattend.vc/gpnearme/aultbea-gairloch
Coronavirus COVID-19 how to order repeat medication
Our Vision Online Services repeat medication ordering is available. This service allows patients to login to a secure website and select your own repeat medication to order from what is available to you. The system will tell you if a request is in progress and allows the exchange of simple messages such as requesting additional medication that is not on your repeats list.
To sign up for online services you will need an email address and access to the internet. The email address must be specific to one person and not shared. To sign up telephone your local surgery and be prepared to confirm your identity over the phone and we will help you get set up for the service.
Patients can also request repeat medication either by calling their local surgery when we are open and choosing option 2 or by calling our dedicated phonelines on 712358 (Gairloch) or 731599 (Aultbea) at any time.
Coronavirus COVID-19 Medication deliveries UPDATED 11 JANUARY
Gairloch Pharmacy has announced that their service, including volunteer based deliveries to patients who are unable to make alternative arrangements, remains unchanged.
Coronavirus COVID-19 websites UPDATED 15 MARCH 2021
NHS Inform - self isolation and self care advice for Scotland www.nhsinform.scot
Health Protection Scotland - more detailed guidance and evidence www.hps.scot.nhs.uk
UK Govt - guidance for households self isolating https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance
NHS UK - get an isolation note for your employer https://111.nhs.uk/isolation-note
UK Govt - guidance for employees and employers UK Govt advice
Scottish Government collected Covid-19 guidance SG Covid-19 guidance
Scottish Govt information about volunteering Ready Scotland
Highland Council support for high risk Shielding patients www.highland.gov.uk/shielding.
GP Near Me link for patients to access the video consultation service (needs either Chrome or Safari browser)
All questions relating to COVID-19 vaccinations www.nhsinform.scot/covid19vaccine
Register as an unpaid carer to receive the Covid vaccination in cohort #6 https://register.vacs.nhs.scot/
Tick bites and lyme disease
Ticks are small, spider-like creatures which feed on the blood of animals and humans. Some of them carry Lyme disease which is an infectious disease which can be treated with antibiotics if detected early. However the best way of protecting against Lyme disease is to prevent tick bites or if bitten to remove the tick safely from the skin as soon as possible.
The practice has a number of resources available to help patients deal with tick bites and for advice when concerned, including translated versions in French and German. They can be found on our Tick Bites webpage following the Tick bites link under Further Information.
Our practice patient information leaflet has been updated with the latest guidance:
Tick bites patient leaflet