How to access our services UPDATED 04 MAY 2022
The surgery front doors have been locked for 2 years to reduce footfall into our buildings as much as possible. We are pleased to announce that from Tuesday 3 May our doors are open during normal Practice business hours.
Patients attending the surgeries should please still wear a face covering when inside the building. Anyone who has symptoms of a respiratory disease should not attend the surgery but instead phone us for advice.
We will continue to screen patients for the presence of respiratory symptoms when making appointments. The COVID19 pandemic is not over. To quote Jason Leitch, SG National Clinical Director, the pandemic is “about half way through” (NHS online conference 27/04/2022). We continue to ask these questions to protect our clinicians, staff and other patients.
This is our appeal to all our patients: if you have any respiratory symptoms (cough, fever, sore throat, runny nose, loss of taste or smell, shortness of breath, unusual tiredness, sore throat, runny nose) please do not attend the surgery in person unless advised to do by speaking to a clinician. Call us for advice first. If any of our clinicians or a staff member develop a respiratory viral infection this could mean we can no longer provide a service. We are trying really hard to avoid this. Please help us to help you.
Use of face coverings UPDATED 19 APRIL 2022
The legal requirement to wear face coverings in certain situations has changed but the Scottish Government guidance that covers the use of face coverings in healthcare settings remains in place.
Please wear a face covering if visiting the surgery. If you do so it will help us all reduce the risk of further infection. Please use your own preferred method of covering your mouth and nose that is made of cloth or other textiles and through which you can breathe. Patients who cannot wear a face covering are requested to make us aware of this before attending the surgery so we can make the appropriate arrangements.
Patients who develop any symptoms of respiratory disease should NOT attend the surgery. In this case please contact the surgery by telephone to rearrange your appointment or convert it to a phonecall.
Covid vaccination local programme UPDATED 06 MAY 2022
NHS Highland have announced they are holding a covid vaccination clinic in Gairloch Community Hall on Thursday 19 May 2022. Eligible patients who can attend include:
- patients aged over 75 years who are due a Spring booster (min 6 months from 1st booster)
- patients aged 16-17 years who are due a booster (min 12 weeks from 2nd dose or covid infection)
- any outstanding adult primary doses or booster
The clinic cannot deliver vaccinations to children aged 5-11 years. It is organised as a drop in so patients will not be given individual appointment times but instead should arrange to turn up between 09.00 - 17.00. The vaccination team will be on site all day so if there is a queue it would help everyone if you arrange to come back later.
We encourage all eligible patients to receive your full course of covid vaccination. Roll up your sleeves!
Coronavirus COVID-19 Vaccination Status UPDATED 21 OCTOBER 2021
Please do not contact the Practice to ask for a Covid vaccination passport or status certificate as we are unable to provide any such document.
Follow the link below to the NHS Inform page that gives details of the new NHS Scotland Covid Status app.
Try searching for "NHS Scotland" in your app store to see the app. It is different from the Track and Trace app that has been available for some time. You will need valid photo ID (driving licence or passport) with you to complete the Sign Up process. The app also asks if you know your CHI number. This is helpful but not necessary to complete the process.
The app advises that you do not need to contact your GP Practice to ask for your CHI number.
Video consultations can be requested
We have the technology! If patients have a smart device connected to the internet with a camera (smartphone, iPad, laptop, PC + webcam, etc.) then we can offer a video consultation with clinicians. Clearly there will be circumstances when this is not appropriate, for example a blood test, but often video can offer a richer experience than a telephone call.
Please feel free to request a video consultation when booking your appointment. We can also offer an option to include more than one participant in the video consultation such as a relative who is living elsewhere. Practice link for video consultations: https://nhsattend.vc/gpnearme/aultbea-gairloch
How to order repeat medication
Our Vision Online Services repeat medication ordering is available. This service allows patients to login to a secure website and select your own repeat medication to order from what is available to you. The system will tell you if a request is in progress and allows the exchange of simple messages such as requesting additional medication that is not on your repeats list.
To sign up for online services you will need an email address and access to the internet. The email address must be specific to one person and not shared. To sign up telephone your local surgery and be prepared to confirm your identity over the phone and we will help you get set up for the service.
Patients can also request repeat medication either by calling their local surgery when we are open and choosing option 2 or by calling our dedicated phonelines on 712358 (Gairloch) or 731599 (Aultbea) at any time.
Useful websites UPDATED 29 APRIL 2022
NHS Inform - self isolation and self care advice for Scotland www.nhsinform.scot
Health Protection Scotland - more detailed guidance and evidence www.hps.scot.nhs.uk
UK Govt - guidance for employees and employers UK Govt advice
Scottish Government collected Covid-19 guidance SG Covid-19 guidance
Highland Council guidance for high risk Shielding patients www.highland.gov.uk/shielding.
GP Near Me link for patients to access the video consultation service (needs either Chrome or Safari browser)
All questions relating to COVID-19 vaccinations www.nhsinform.scot/covid19vaccine
Tick bites and lyme disease
Ticks are small, spider-like creatures which feed on the blood of animals and humans. Some of them carry Lyme disease which is an infectious disease which can be treated with antibiotics if detected early. However the best way of protecting against Lyme disease is to prevent tick bites or if bitten to remove the tick safely from the skin as soon as possible.
The practice has a number of resources available to help patients deal with tick bites and for advice when concerned, including translated versions in French and German. They can be found on our Tick Bites webpage following the Tick bites link under Further Information.
Our practice patient information leaflet has been updated with the latest guidance:
Tick bites patient leaflet