Latest News

XMAS and NEW YEAR Closure Dates

Closed Mon 27 & Tue 28 December 2021Opening

Closed Mon 3 & Tue 4 January 2022

To access the duty clinician call NHS24 on 111. In a medical emergency dial 999 and ask for the ambulance service.

Covid Boosters local programme UPDATED 06 DECEMBER 2021

The GP Practice is not involved in arranging clinics for the delivery of Covid boosters. The local healthboard NHS Highland is contacting patients and delivering the vaccinations. Access their website to see the details of latest plans.

To get further details or to query your own status please ring 01463 705531 or email Please DO NOT ring the GP practice as we have no access to the appointments or clinic details.

Flu vaccinations UPDATED 20 OCTOBER 2021

We held our second influenza vaccination clinic of this year's campaign on Tuesday 19 October. Our remaining flu vaccine stocks are insufficient for a third flu clinic. Any patients who wish to receive a flu vaccination should contact their local surgery to book an appointment as soon as possible. If vaccine stocks permit flu vaccination appointments can now be booked with a Practice Nurse.

Coronavirus COVID-19 How to access our services UPDATED 24 NOVEMBER 2021

We will continue to reduce footfall into our buildings as much as possible while still seeing patients face to face when this is clinically necessary or when patients request it. Our front doors will remain locked and the waiting rooms are not routinely in use. Patients attending the surgeries should remain outside, waiting in their vehicle if necessary until called to enter the building wearing a face covering. Anyone who is self-isolating, has symptoms of a respiratory disease or is waiting for a Covid test result should not attend the surgery. For advice ring 111 or check NHS Inform. Patients who are otherwise unwell should contact the surgery by telephone.

Please continue to follow the national guidance – HANDS, FACE, SPACE.

Coronavirus COVID-19 Vaccination Status UPDATED 21 OCTOBER 2021

Please do not contact the Practice to ask for a Covid vaccination passport or status certificate as we are unable to provide any such document.

Follow the link below to the NHS Inform page that gives details of the new NHS Scotland Covid Status app.

Try searching for "NHS Scotland" in your app store to see the app. It is different from the Track and Trace app that has been available for some time. You will need valid photo ID (driving licence or passport) with you to complete the Sign Up process. The app also asks if you know your CHI number. This is helpful but not necessary to complete the process.

The app advises that you do not need to contact your GP Practice to ask for your CHI number.

Data sharing from GP Practices UPDATED 16 JUNE 2021

Some patients have been in touch wishing to opt out of having their medical records data shared outside of the practice for reasons other than direct clinical care. There has been some coverage on social media sites encouraging patients to send a form to their GP. Patients should be advised that the recent coverage applies to England and the same issue does not apply in Scotland.

Coronavirus COVID-19 use of face coverings UPDATED 24 NOVEMBER 2021

Please wear a face covering if visiting the surgery. If you do so it will help us all reduce the risk of further infection. Please use your own preferred method of covering your mouth and nose that is made of cloth or other textiles and through which you can breathe. Patients who cannot wear a face covering are requested to make us aware of this before attending the surgery so we can make the appropriate arrangements.

For more details on face coverings, including exemptions and other guidance see the SG website:

Patients who develop any symptoms of respiratory disease (persistent cough, fever, loss of sense of taste or smell) should NOT attend the surgery. In this case follow the national guidance on self-isolation and testing. Contact the surgery by telephone to rearrange your appointment.

Coronavirus COVID-19 patient testing UPDATED 9 JUNE 2021

For details of what tests are available and how to order them please go to NHS Inform or phone 0800 028 2816.

Home PCR testing kits for people with symptoms can be accessed from the Gairloch Fire Station. Patients who wish to use this local service need to phone NHS Highland on 01463 706015 to arrange a time to collect a test kit. The facility is open Mon - Fri between the hours of 1800-1900. Tests can be self administered overnight and then returned via a priority post box in Poolewe. Full details of how this new test service works will be provided by phoning this number.

Rapid or LFD (Lateral Flow Device) tests for people without symptoms are available to order from NHS Inform. They are also available on request from Gairloch Pharmacy, Strath. If you receive a positive result with a LFD test you must self-isolate immediately and also book a PCR test within 48 hours. Anyone with symptoms MUST NOT go to the local pharmacy but should immediately follow the self isolation guidance on NHS Inform.

Video consultations can be requested

We have the technology! If patients have a smart device connected to the internet with a camera (smartphone, iPad, laptop, PC + webcam, etc.) then we can offer a video consultation with clinicians. Clearly there will be circumstances when this is not appropriate, for example a blood test, but often video can offer a richer experience than a telephone call.

Please feel free to request a video consultation when booking your appointment. We can also offer an option to include more than one participant in the video consultation such as a relative who is living elsewhere. Practice link for video consultations:

Coronavirus COVID-19 how to order repeat medication

Our Vision Online Services repeat medication ordering is available. This service allows patients to login to a secure website and select your own repeat medication to order from what is available to you. The system will tell you if a request is in progress and allows the exchange of simple messages such as requesting additional medication that is not on your repeats list.

To sign up for online services you will need an email address and access to the internet. The email address must be specific to one person and not shared. To sign up telephone your local surgery and be prepared to confirm your identity over the phone and we will help you get set up for the service.

Patients can also request repeat medication either by calling their local surgery when we are open and choosing option 2 or by calling our dedicated phonelines on 712358 (Gairloch) or 731599 (Aultbea) at any time.

Coronavirus COVID-19 websites UPDATED 15 MARCH 2021

NHS Inform - self isolation and self care advice for Scotland

Health Protection Scotland - more detailed guidance and evidence

UK Govt - guidance for households self isolating

NHS UK - get an isolation note for your employer 

UK Govt - guidance for employees and employers UK Govt advice

Scottish Government collected Covid-19 guidance SG Covid-19 guidance

Scottish Govt information about volunteering Ready Scotland

Highland Council support for high risk Shielding patients

GP Near Me link for patients to access the video consultation service (needs either Chrome or Safari browser)

All questions relating to COVID-19 vaccinations

Register as an unpaid carer to receive the Covid vaccination in cohort #6

Tick bites and lyme disease

Ticks are small, spider-like creatures which feed on the blood of animals and humans. Some of them carry Lyme disease which is an infectious disease which can be treated with antibiotics if detected early. However the best way of protecting against Lyme disease is to prevent tick bites or if bitten to remove the tick safely from the skin as soon as possible.

The practice has a number of resources available to help patients deal with tick bites and for advice when concerned, including translated versions in French and German. They can be found on our Tick Bites webpage following the Tick bites link under Further Information.

Our practice patient information leaflet has been updated with the latest guidance:

Tick bites patient leaflet

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