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Latest News

China coronavirus advice for patients

Patients are being tested elsewhere in Scotland for the potential of having been infected with coronavirus which originated in Wuhan, China.

Any patients who are suffering respiratory symptoms of a flu-like illness AND have recent (last 14 days) history of travel to a high risk area or contact with a known coronavirus case should contact their local surgery by telephone. Please DO NOT come to the surgery in person as this increases the risk of further infection.

Out of hours contact NHS24 for advice on 111.

Patients are advised to avoid all but essential travel to affected areas. Further advice can be found on the Health Protection Scotland website or NHS Inform.

Tick bites and lyme disease

Ticks are small, spider-like creatures which feed on the blood of animals and humans. Some of them carry Lyme disease which is an infectious disease which can be treated with antibiotics if detected early. However the best way of protecting against Lyme disease is to prevent tick bites or if bitten to remove the tick safely from the skin as soon as possible.

The practice has a number of resources available to help patients deal with tick bites and for advice when concerned, including translated versions in French and German. They can be found on our Tick Bites webpage following the Tick bites link under Further Information.

Our practice patient information leaflet has been updated with the latest guidance:

Tick bites patient leaflet

Online Patient Services available

Patients registered permanently with the Practice may register for our online Patient Services. From any web browser, at any time patients can then:

  • Book regular GP or Advanced Nurse Practitioner appointments
  • Cancel any appointments (including with a practice nurse)
  • View your list of authorised repeat prescription medication
  • Request repeat prescription medication

This is a new online service which provides additional functionality from what has been available previously from the Practice.

To access Patient Services patients will need to register using an email address that is unique to them. We will also need to verify your identity. The easiest way to register for Vision Online Services is to visit your local surgery and speak to a receptionist.

Video link - registering for online patient services

To confirm, the services available are booking & cancelling appointments plus requesting repeat medication. In Scotland there is no current facility for viewing online the patient summary medical record. This and other services may be added in the future.

Our previous “order your repeat prescription online” system which worked via email alone has now been closed down. Patients who previously used that system should contact their local surgery to register for the new service, as above.

The Patient Services website can be accessed from:

www.patient-services.co.uk

For further help, including Video Tutorials and Frequently Asked Questions follow this link:

http://help.visionhealth.co.uk/Patient_Services_-_Patient_Help_Centre/Content/Home.htm

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