Scam GP telephone calls

Posted on January 16th, 2025

Members of the public receive a call appearing to be from their GP asking them to press a button to update their details. Some of these messages suggest that if the person does not update their details, they will be removed from the GP practice list.​​​​​​​

1. If you receive a telephone call from an unknown number asking you to update your details, hang up.

2. Do not provide any details or press a number on your handset.

3. If you receive a scam telephone call, you can report this to Police Scotland on 101.

4. Find out more about scam telephone calls on the National Cyber Security Centre website

For more information please visit NHS Counter Fraud Services