New Phone System

Posted on June 20th, 2025

On Thursday 10th July we will be going live with a new telephone system offering an improved patient experience.

Our phone number will stay the same but the message you may be used to hearing when you call us will have changed.  There will be new menu options so please listen carefully to the message to ensure you get to the right place.

The new system will have a call-back function.  Choosing the call-back option will keep your place in the queue and automatically call you back when you reach the front of the queue.  Please make sure you are by your phone and able to accept the call.

All phone calls will be recorded for training and quality purposes. This applies to both incoming and outgoing calls.